Isaac Gwumah

Isaac Gwumah

Chartered Marketer | Strategy and Insights Specialist

ABOUT ME

I am a marketing consultant and a commercial research expert with fifteen years of
postgraduate work experience spanning a broad spectrum of management consulting and commercial research assignments. Currently, as the CEO of market research firms, the Bureau of Market & Social Research Ltd (Ghana) and MSR-Nigeria Ltd (Nigeria), I have undertaken more than three hundred and fifty (350) commercial research projects over the past thirteen years.

I have carried out innovation and route-to-market research for many blue-chip companies and SMEs across various sectors. In the FMCG sector, I conducted concept and product testing for companies within the personal care, beverages, snacks/biscuits, confectioneries, condiments, and savoury foods markets. I have conducted these different types of commercial research for multinational brands operating across Ghana, Guinea Conakry, and Nigeria, helping these brands achieve exponential growth in their respective markets. Some of the organisations I
have consulted for include Samsung C&T, Diageo (Guinness Ghana Brewery Ltd), CFAO, L’Oreal, Weave Ghana Ltd, Nutrifoods Ghana Ltd, Nestle, Olam Ghana Ltd, Godrej (Nigeria and Kenya), Caraway Foods (Nigeria), CFAO, Petrosol, CBG, Fidelity Bank, Access Bank, and many more.

I have also undertaken a number of private sector development assignments in Ghana. Until 2021, I served as the Monitoring and Evaluation Consultant for RDF Ghana (an agricultural credit fund supported by DANIDA). I have developed SME financing models for SMEs in the WASH sector for the Royal Netherlands Embassy and have been involved in WASH sector work with water.org. Additionally, I conducted a Knowledge, Attitude, and Practices study for UNICEF aimed at growing the iodized salt value chain in Ghana.

I am recognized as a thought leader in the commercial research industry and, in 2016, I was invited to chair a panel discussion by the National Development Planning Commission (NDPC) as part of a larger conference event on “strengthening the use of data in national development planning.”

I frequently share my expertise with many universities in the country, such as the University of Ghana (where I am currently pursuing a PhD in Marketing), the University of Applied Management, and Central University. I am currently the Chartered Institute of Marketing (Ghana) Examiner for the Market Research and Insights paper.

Country Experience

Ghana

Guinea Conakry

Nigeria

Cameroun

Cote D'Ivoire

South Africa

Kenya

Morocco

EXPERIENCE

Present

Chief Executive Officer (CEO)

Bureau of Market & Social Research (Gh) Ltd (MSR-Ghana) – Ghana

I have conducted numerous commercial research projects for organisations including Scancom Ghana Ltd (MTN), Millicom Ghana Ltd (Tigo), Samsung, Diageo (Guinness Ghana Brewery Ltd), Nutrifoods Ghana Ltd, UBA, Olam Ghana Ltd, Unicef, Blu Communications, and many others. Additionally, I have undertaken socio-economic research assignments for various development agencies.

Present

Chief Executive Officer (CEO)

AHOY Africa (Advancing and Harness Opportunities for the Youth)

Present

Chief Executive Officer (CEO)

MSR-Nigeria Ltd - Nigeria

Present

Adjunct Lecturer, MBA Modules in Marketing/ Strategy

University of Applied Management (Accra Campus) – Ghana

2014 - 2015

Adjunct Lecturer in Market & Social Research

Central University, Ghana

2009

Research & Customer Loyalty Manager

Millicom Ghana Ltd (Tigo) - Ghana

2007 - 2008

Senior Management Consultant

Pentax Management Consultancy Services Ltd) – Ghana

2004 - 2007

Sales Account Executive

Barclaycard – United Kingdom

Membership of Professional Bodies

Full Member/ Examiner

Chartered Institute of Marketing Ghana

Member

American Marketing Association (AMA)

Member (Research Committee)

African Marketing Confederation

Member

European Society for Opinion and Marketing Research (ESOMAR)– Netherlands

EDUCATION

HIGHER EDUCATION & QUALIFICATIONS

2004 - 2006

Master of Arts in Applied Social Research

University of Manchester, United Kingdom

1999 - 2003

Bachelor of Science in Business Administration

Central University College, Ghana

1999 - 2002

Postgraduate Diploma in Marketing; Advanced Certificate in Marketing; Certificate in Marketing

Chartered Institute of Marketing – UK

PROFESSIONAL TRAINING

June 2021

Certificate, Executive Leadership Programme in Monitoring and Evaluation

Institute of Statistical, Social & Economic Research – Ghana

June 2016

Certificate in Business Research

Heriot-Watt University, United Kingdom

April 1999

Certificate in PR, Advertising and Marketing

Ghana Institute of Journalism - Ghana

SKILLS

Data Mining

Predictive Analytics

Strategic Planning

Business Intelligence

Business Planning

Product Development

Market Research

Customer Relations

Data Analysis

Qualitative Research

Segmentation

New Business Development